Moonshine Hotel leads the pack for budget pet travel — no extra charges and a prime central location. For upscale stays, Levitat 32 also waives pet fees with spacious balconies. Both keep your travel costs predictable in Playa del Carmen.
Traveling with your dog or cat to the Riviera Maya doesn’t mean compromising on quality. These properties welcome pets with clear policies you can count on.
Why Trust This Guide
I analyzed 20 properties across 8300+ total verified guest reviews to compile this list, prioritizing pet policies and overall guest scores averaging 8.4/10.
🎯 Quick Picks: Skip to What You Need
- No pet fee: #6 Moonshine Hotel→ Rates
#20 Levitat 32→ Rates - Best overall value: #3 Riviera Maya Suites→ Rates
- Beachfront + pets: #2 El Taj Oceanfront→ Rates
- Highest cleanliness: #7 Hotel Xcaret Arte→ Rates
- Budget-friendly: #5 Hotel Casaejido→ Rates
Editor’s Note on Booking: We use smart routing to find you the best available rates. Clicking our availability buttons checks live pricing across trusted platforms to ensure you secure your stay.
Quick Compare: Top Places To Stay
| Property | Rating | Book |
|---|---|---|
| 1. Aloft by Marriott Playa del Carmen | (1750+ Reviews) |
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| 2. El Taj Oceanfront and Beachside Condo Hotel | (1050+ Reviews) |
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| 3. Riviera Maya Suites | (850+ Reviews) |
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| 4. MAYAN ART Hotel Boutique – 10Th Ave | (700+ Reviews) |
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| 5. Hotel Casaejido | (650+ Reviews) |
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| 6. Moonshine Hotel | (650+ Reviews) |
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| 7. Hotel Xcaret Arte – All Parks All Fun Inclusive – Adults Only | (550+ Reviews) |
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| 8. Hotel Los Itzaes by 5th av | (400+ Reviews) |
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| 9. Hotel MX portal maya | (300+ Reviews) |
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| 10. abba Suites Playa del Carmen | (150+ Reviews) |
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| 11. Marazul-Home | (150+ Reviews) |
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| 12. Casa Maca | (150+ Reviews) |
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| 13. Dolce Vita Caribe Villas | (100+ Reviews) |
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| 14. Beach Haus-Punta Estrella | (100+ Reviews) |
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| 15. Tres Mundos Hostel | (100+ Reviews) |
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| 16. Viceroy Riviera Maya, a Luxury Villa Resort – Adults Only | (50+ Reviews) |
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| 17. Paradisus by Meliá La Perla – Adults Only – Riviera Maya – All Inclusive | (50+ Reviews) |
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| 18. La Casa de la Playa by Xcaret- All Inclusive Adults Only | (50+ Reviews) |
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| 19. Numa Hotel Boutique | (50+ Reviews) |
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| 20. Levitat 32 | (50+ Reviews) |
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Pet Friendly Hotels in Playa del Carmen Reviewed: The Full Breakdown
1. Aloft by Marriott Playa del Carmen
The Vibe
This Marriott property sits in the Midtown area, balancing a location score of 9.4 with clean, air-conditioned rooms. Guests rate cleanliness at 9.1 and comfort at 9.1, making it a reliable pick for travelers who prioritize consistency. The outdoor pool and free WiFi keep things straightforward.
What You Actually Get
Rooms are non-smoking and feature modern setups with air conditioning. The hotel offers an outdoor swimming pool, a fitness center, and on-site parking. Breakfast gets good marks from guests. Pets are allowed with charges that may apply—Aloft’s pet policy typically accommodates dogs under 40 lbs, but confirm fees directly. The free WiFi scores 8.7, solid for streaming and browsing. Cancun International Airport sits 50 km away.
Choose this if: You want a chain-hotel standard with reliable cleanliness and a 9.4 location for walking to shops.
Check Tonight’s Price for Aloft by Marriott Playa del Carmen →
2. El Taj Oceanfront and Beachside Condo Hotel
The Vibe
Tropical gardens and an infinity pool set the scene at this 4-star property steps from Playa del Carmen Beach. Staff scores 9.1, and the private beach area adds real value. The units include washer/dryer—a godsend for longer stays with a pet.
What You Actually Get
Two swimming pools, a fitness center, and a private beach area are yours to use. The property offers free parking, a free airport shuttle, and exceptional breakfast (guests rave about it). Pets are allowed on request with possible charges. Rooms feature sea views, comfortable beds (guests highlight this), and air conditioning. The location score sits at 9.3, with top marks for comfort at 9.3.
Choose this if: You want beachfront access, a hot tub, and a washer/dryer for extended pet-friendly stays.
Check Tonight’s Price for El Taj Oceanfront and Beachside Condo Hotel →
3. Riviera Maya Suites
The Vibe
This 4-star apartment complex earns a 9.7 location score—the highest in this list—sitting between 1st and 5th Avenue. Guests describe the suites as “huge,” with two bedrooms, two bathrooms, living room, and kitchen. Two pools and landscaped gardens complete the package.
What You Actually Get
Each unit is a fully furnished apartment with air conditioning, free WiFi (8.7), and non-smoking rooms. The property provides beach towels and chairs at the front desk—the beach is just three minutes away on foot. Pets are allowed with charges. Facilities score 9.0, and comfort sits at 9.2. There’s an elevator, so no stairs for your pet. Airport shuttle available for 125 USD roundtrip (up to 3 people).
Choose this if: You need a spacious apartment with a full kitchen and the best walkability in town.
4. MAYAN ART Hotel Boutique – 10Th Ave
The Vibe
This 5-star boutique sits on 10th Avenue with a 9.0 location score and free private parking—rare in central Playa. Guests describe rooms as apartment-like, with full kitchens and patios. It’s a solid mid-range option for pet owners who want space without the resort price tag.
What You Actually Get
An outdoor swimming pool, free WiFi, airport shuttle, and family rooms are all available. The 24-hour front desk is useful for late arrivals. Pets are allowed with charges. Rooms feature garden views with balconies or terraces. Note that bachelor/bachelorette parties are not permitted. The ADO bus station is a 12-18 minute walk, and airport shuttle costs around 1000 MXN.
Choose this if: You’re driving to Playa and want secure free parking plus a kitchen for your stay.
Check Tonight’s Price for MAYAN ART Hotel Boutique – 10Th Ave →
5. Hotel Casaejido
The Vibe
A quiet bed-and-breakfast vibe in the Ejidal neighborhood, 15 minutes walk from the beach. Value scores 8.9—the top for this property—and guests rave about the comfy beds. The locked entrance and key-code access add a layer of security.
What You Actually Get
An outdoor swimming pool, free WiFi (7.8), airport shuttle, and family rooms are available. Each room includes tea/coffee making facilities, air conditioning, and daily housekeeping. Street parking is available curbside. Pets are allowed with charges. Cleanliness scores 8.8, and comfort matches at 8.8. The garden and pool area are well-maintained.
Choose this if: You’re on a budget but still want a pool, comfy beds, and a calm retreat from the tourist strip.
6. Moonshine Hotel
The Vibe
Located in the heart of the nightlife district, this 3-star hotel is upfront about noise—guests can request quiet rooms. The big draw: pets stay completely free, no extra charges. It’s a functional base for travelers who spend most of their time out and about.
What You Actually Get
An outdoor swimming pool, free WiFi, room service, and family rooms are available. Family suites and apartments include full kitchens with stoves (electric or gas). Airport shuttle can be arranged through a partner company at a good price. Location scores 8.4, putting you close to 5th Avenue and the beach. Staff scores 8.3, and the 24-hour front desk helps with late arrivals.
Choose this if: You’re traveling with a pet on a tight budget—free pet stays make this the cheapest option.
7. Hotel Xcaret Arte – All Parks All Fun Inclusive – Adults Only
The Vibe
This adults-only 5-star resort sits on the outskirts of Playa with a 9.0 overall rating. Cleanliness tops the list at 9.5, and facilities score 9.4. The “All Parks All Fun Inclusive” concept includes access to Xcaret park with food and non-alcoholic drinks—a unique value for adventure-seeking couples.
What You Actually Get
Outdoor swimming pool, fitness center, free airport shuttle, private beach area, and exceptional breakfast are included. Pets are allowed with charges. The free private parking is a plus for rental car users. Guests under 18 are not permitted. The included park access sets this apart from standard all-inclusives.
Choose this if: You want a luxury adults-only all-inclusive with park adventures and top-tier cleanliness.
Check Tonight’s Price for Hotel Xcaret Arte – All Parks All Fun Inclusive – Adults Only →
8. Hotel Los Itzaes by 5th av
The Vibe
This 3-star property punches above its weight with a 9.5 location score and a staff rating of 9.4. Guests call it a “budget hotel” but praise the value—value scores 9.0. It’s a block from Quinta Avenida and across from Walmart, making errands easy.
What You Actually Get
Outdoor swimming pool, free WiFi (9.3 rating), parking (paid, 300 MXN/24h across the street), and airport shuttle (70 USD one way) are available. Breakfast options include continental and buffet. Pets are allowed on request with a 200 MXN daily fee and a 100 USD deposit—only dogs under 10 kg. The 24-hour front desk and terrace add convenience.
Choose this if: You’re a budget traveler with a small dog (under 10 kg) who prioritizes location and friendly staff.
9. Hotel MX portal maya
The Vibe
With a 9.4 location score, this 4-star sits right in the center. Guests consistently highlight the “excellent and plentiful” buffet breakfast. It’s a simple, solid choice for travelers who value location and a good morning meal over frills.
What You Actually Get
Outdoor swimming pool, free WiFi (9.1 rating), restaurant, family rooms, and a 24-hour front desk are included. Pets are allowed with charges. The terrace provides outdoor seating. Note that microwaves are not available in rooms, and minibars depend on availability. Free parking is subject to availability. Children 0-3 eat free.
Choose this if: You want a central location with reliable WiFi and a hearty included breakfast.
10. abba Suites Playa del Carmen
The Vibe
This 4-star apartment scores 9.1 overall with exceptional individual marks: staff 9.6, facilities 9.7, and cleanliness 9.6. Guests love the rooftop pool and well-maintained lounge area. The kitchen in every unit makes it ideal for extended stays with pets.
What You Actually Get
Rooftop outdoor pool, free WiFi (9.8 rating—the highest in this list), free private parking, fitness center, and family rooms are all included. Each unit features a full kitchen. Pets are allowed on request with charges. A damage deposit of US$800 is required on arrival via credit card. The property does not accommodate bachelor/bachelorette parties.
Choose this if: You want a spotless apartment with a kitchen, rooftop pool, and blazing-fast internet for remote work.
11. Marazul-Home
The Vibe
This 3-star apartment is an 11-minute walk from the beach and 300 yards from Church of Guadalupe. Value scores 8.4, and pets are free with no additional charges. It’s a basic but functional budget option for travelers who prioritize cost.
What You Actually Get
Free WiFi (8.6), free private parking, family rooms, and a terrace are included. Pets are completely free. Rooms feature air conditioning, though some units lack windows (note guest feedback). Check-in uses a keypad system—confirm arrival time in advance. Street parking is available in front of the building.
Choose this if: You need the cheapest pet-friendly option with free parking and don’t mind basic amenities.
12. Casa Maca
The Vibe
Centrally located near the Cozumel ferry and 5th Avenue, this 3-star is described as “nice and quiet” despite being close to action. Staff scores 8.6, and the garden adds a peaceful touch. It’s a good value pick for pet owners who want proximity without noise.
What You Actually Get
Outdoor swimming pool, free WiFi (7.0), airport shuttle, family rooms, and a garden are available. Pets are allowed with charges. An environmental tax of 35-60 MXN applies at check-in. The property does not allow bachelor/bachelorette parties. Luggage storage is available after checkout.
Choose this if: You want a quiet base near the Cozumel ferry with a pool and friendly staff.
13. Dolce Vita Caribe Villas
The Vibe
Located in the gated Playacar community, this 3-star guesthouse offers a quiet, residential feel. Guests highlight the comfy beds and relaxing pool area. Breakfast is served at a nearby partner restaurant from 8-10 AM.
What You Actually Get
Outdoor swimming pool, free WiFi, free parking, family rooms, terrace, and water park are included. Pets are allowed on request with a 200 MXN/day fee. Bikes are available for rent. Staff speaks English, Spanish, Italian, and Romanian. Check-ins require a signed photo ID and security deposit.
Choose this if: You want a quiet, residential-style stay with bike rentals and a nearby breakfast partner.
14. Beach Haus-Punta Estrella
The Vibe
This property offers spacious apartments with garden views in a quieter area. Staff, facilities, cleanliness, comfort, and value all score 8.8 or 8.9—remarkably consistent. Guests appreciate the practicality and the helpful entrance officer.
What You Actually Get
Outdoor swimming pool, free WiFi, free parking, facilities for disabled guests, and family rooms are included. Each unit has two bedrooms with Queen beds, plus a sofa bed and inflatable mattresses. Pets are allowed on request with charges. WiFi speed is 8 megas. The garden is well-maintained.
Choose this if: You need a spacious, accessible apartment with a garden for your pet to roam.
15. Tres Mundos Hostel
The Vibe
A 2-star property in the heart of Playa with a 9.0 location score. It’s a hostel-style setup with a shared lounge and terrace. Pets stay free on request, and the BBQ facilities add a social element. WiFi scores 9.5—surprisingly fast for the price point.
What You Actually Get
Free WiFi (9.5), parking, restaurant, family rooms, and BBQ facilities are available. Pets are free on request. Sheets are included, towels cost extra. The restaurant has ambient music until midnight, after which it’s quiet—good for light sleepers. The check-in window is 1-7 PM, so plan accordingly.
Choose this if: You’re a solo backpacker or budget traveler with a pet who wants fast WiFi and a social atmosphere.
16. Viceroy Riviera Maya, a Luxury Villa Resort – Adults Only
The Vibe
A 5-star luxury resort set in tropical rainforest on Xcalacoco Beach, 10 minutes from central Playa. Staff scores 9.7—the highest in this list—and the property is described as “beautiful, nature friendly, private.” It’s an adults-only escape for discerning travelers.
What You Actually Get
Outdoor swimming pool, fitness center, airport shuttle, facilities for disabled guests, and free WiFi (9.5) are included. The resort offers sea and pool views with a private terrace. Pets are allowed on request with charges. All-inclusive options are available. The meandering paths to the pool and beach are a highlight.
Choose this if: You want a luxury adults-only rainforest resort with world-class service and pet-friendly policies.
Check Tonight’s Price for Viceroy Riviera Maya, a Luxury Villa Resort – Adults Only →
17. Paradisus by Meliá La Perla – Adults Only – Riviera Maya
The Vibe
This 5-star all-inclusive on 5th Avenue scores 9.0 overall, with comfort at a remarkable 9.8. Cleanliness follows at 9.7. It’s adults-only and offers a private reserve with a private pool—away from the spring break crowds. The property is described as “truly elegant.”
What You Actually Get
Outdoor swimming pool, fitness center, airport shuttle, beachfront access, free parking, and breakfast are included. Pets are allowed on request with charges. A pre-authorization on the credit card used for booking is required at check-in. Dress codes apply at restaurants. The Roulette room does not guarantee stay at La Perla.
Choose this if: You want maximum comfort and a beachfront all-inclusive with an elegant, adults-only atmosphere.
Check Tonight’s Price for Paradisus by Meliá La Perla – Adults Only – Riviera Maya – All →
18. La Casa de la Playa by Xcaret- All Inclusive Adults Only
The Vibe
The highest-rated property in this list at 9.3 overall, this 5-star all-inclusive offers luxury with four on-site restaurants. Cleanliness scores 9.5, facilities at 9.5, and location at 9.5. Guests call it “perfect adapted for the most luxury and quality service.”
What You Actually Get
Outdoor swimming pool, free airport shuttle, fitness center, beachfront, and tea/coffee in all rooms are included. Pets are allowed with charges. Free on-site parking is available. All restaurants are included, though wine pairing has an additional charge. Late checkout incurs surcharges: 200 USD after 15:00, 400 USD after 17:00.
Choose this if: You want the best-rated pet-friendly resort with all-inclusive dining and beachfront access.
Check Tonight’s Price for La Casa de la Playa by Xcaret- All Inclusive Adults Only →
19. Numa Hotel Boutique
The Vibe
A small boutique hotel with an outdoor pool, garden, and terrace. Staff scores 9.2, and guests note it feels “very safe and secure.” Drinking water is provided, and the beach is within walking distance. It’s a simple, friendly option for pet owners.
What You Actually Get
Outdoor swimming pool, restaurant, family rooms, 24-hour front desk, and a terrace are available. Facilities for disabled guests are included. Pets are allowed with charges. Street parking is available curbside with 24-hour security. Rooms are clean with AC.
Choose this if: You want a friendly, safe boutique hotel with street parking and proximity to the beach.
20. Levitat 32
The Vibe
This 4-star hotel scores 8.9 overall with staff at 9.7—tied with the Viceroy for top service. Value scores 9.4, and cleanliness hits 9.5. Guests appreciate the equipped kitchens, balconies, and the fact that pets stay free with no extra charges.
What You Actually Get
Outdoor swimming pool, family rooms, terrace, and air conditioning are included. Free WiFi is available (7.5 rating). Each unit features a kitchen and balcony. Pets are free—only charges apply if the pet causes damage. Quiet hours are 23:00-09:00. Late checkout may be possible depending on availability.
Choose this if: You want excellent service, a kitchen for cooking, and zero pet fees in a quiet residential area.
Final Verdict: Our Top 3 Picks
🏆 Best Overall
#10 abba Suites Playa del Carmen
Top ratings across the board—9.1 overall, facilities 9.7, and WiFi 9.8—with a kitchen and rooftop pool for the ultimate pet-friendly stay.
💰 Best Value
#6 Moonshine Hotel
Zero pet fees, central location, full kitchens in suites, and a pool—all at the lowest cost in this list for pet owners.
🐕 Best Pet-Friendly
#20 Levitat 32
No pet charges, staff at 9.7, value at 9.4, and kitchen-equipped units—a perfect balance of service and pet policy.
How We Ranked These Playa del Carmen Hotels
I evaluated 20 pet friendly hotels in PlPlaya del Carmen using 8300+ guest reviews, prioritizing pet policies, overall guest scores, and location. The average score across all properties is 8.4/10, ensuring every entry meets a solid quality baseline.
- Guest score thresholds: Only properties with 7.0+ overall and 50+ verified reviews
- Score breakdown analysis: Prioritized cleanliness, location, and value—the categories that drive repeat bookings
- Amenity verification: Cross-referenced advertised pet policies against guest review patterns
- Location signals: Distance to 5th Avenue, beach access, and proximity to ferry terminals for Cozumel-bound travelers
Frequently Asked Questions
Are pets allowed at these Playa del Carmen hotels?
Yes—every hotel on this list allows pets, though policies vary. Moonshine Hotel (#6), Marazul-Home (#11), Tres Mundos Hostel (#15), and Levitat 32 (#20) charge no pet fees at all. Others like Aloft (#1) and Riviera Maya Suites (#3) allow pets with applicable charges. Hotel Los Itzaes (#8) caps dog weight at 10 kg with a daily fee and deposit. Always confirm the specific pet policy at booking, as terms can change.
Which hotels offer free cancellation in Playa del Carmen?
Most properties on this list have cancellation policies that vary by room type and rate selected. Hotels like Aloft by Marriott (#1) and El Taj Oceanfront (#2) offer flexible options when booking certain rates. Hotel Los Itzaes (#8) allows free cancellation up to 15 days before check-in on qualifying rates. Always check the specific cancellation terms for your selected room during booking—our availability buttons display live policy details.
What’s the best time to visit Playa del Carmen with a pet?
November through April offers the most comfortable weather—temperatures in the mid-80s with lower humidity. This is the dry season, ideal for beach walks with your pet and less rain to deal with. Summer months (May-October) are hotter and rainier but cheaper, plus sea turtle nesting season means some beach areas may have restrictions. December through February sees the highest rates, so book early if traveling during peak season.
How do I get from Cancún International Airport to my pet-friendly hotel?
Cancún International Airport (CUN) is about 50 km from central Playa del Carmen. Several hotels offer airport shuttles—El Taj Oceanfront (#2) has a free shuttle, while Riviera Maya Suites (#3) offers roundtrip transfers for 125 USD (up to 3 people). Hotel Los Itzaes (#8) charges 70 USD one way. For independent travel, the ADO bus station in Playa is walkable from many properties, with fares around 200-300 MXN per person.
Which area in Playa del Carmen is most walkable for pet owners?
The area around 5th Avenue (Quinta Avenida) and Calle 32 is the most walkable, with Riviera Maya Suites (#3) scoring a 9.7 location rating. abba Suites (#10) and Hotel Los Itzaes (#8) also sit in central zones with easy access to shops, restaurants, and the beach. For quieter walks away from crowds, Casa Maca (#12) near the Cozumel ferry and Dolce Vita Caribe Villas (#13) in Playacar offer more serene stroll routes.
Which hotels have full kitchens for extended pet stays?
Several properties offer full kitchens for cooking your own meals—great for pet-friendly extended stays. Riviera Maya Suites (#3) and abba Suites (#10) feature fully equipped kitchens. MAYAN ART Hotel Boutique (#4) and Moonshine Hotel (#6) have kitchens in select units, with the latter offering electric or gas stoves. Levitat 32 (#20) also includes kitchen access. These are ideal if your pet has dietary needs or you want to save on dining out.